Privacy Policy
Last updated: 26 February 2026
This Privacy Policy explains how Bratsos Team (“we”, “us”) collects and processes personal data through the website bratsosteam.gr (the “Website”).
1. Data Controller
The data controller is Bratsos Team.
Contact email for data protection matters: [email protected]
2. What data we collect
2A. Contact Forms
When you use our contact form, we collect:
- Full name
- Email address
- Telephone
- Message
The contact form operates via Drupal Webform. We use this information solely to reply to your request and communicate with you. We do not use it for marketing purposes without separate consent.
2B. Usage Data (Analytics)
With your consent via Klaro!, we may collect analytics/usage data through Google Tag Manager and Google Analytics 4 (GA4).
This may include, for example:
- Pages you visit
- Time spent on the Website
- Device type / browser
- Approximate location (depending on settings)
3. Legal bases
- GDPR Article 6(1)(b) – Taking steps at your request prior to entering into a contract (when you contact us)
- GDPR Article 6(1)(a) – Consent (cookies & analytics)
- GDPR Article 6(1)(f) – Legitimate interests (Website security and technical operation)
4. Cookies & Klaro! (Consent Management)
The Website uses Klaro! for cookie consent management. You can accept or reject non-essential cookies and change your preferences at any time.
Without your consent, analytics cookies/trackers are not activated.
5. Google Tag Manager & Google Analytics (GA4)
Google Tag Manager
GTM is used to manage tags. GTM itself does not necessarily store personal data, but it can load other tags (e.g., Analytics) depending on your consent.
Google Analytics 4
GA4 is used for traffic analytics, only if you provide consent. Data may be processed by Google and may involve transfers outside the EEA, depending on configuration and infrastructure. Where required, appropriate safeguards under GDPR apply (e.g., Standard Contractual Clauses – SCCs).
You can withdraw consent at any time via Klaro! settings.
6. Data recipients
Your data may be shared only with:
- The Website hosting provider
- Google (only if you accepted analytics via Klaro!)
- Technical partners supporting Website maintenance
We do not sell or rent your personal data, nor share it with third parties for their own marketing purposes.
7. Retention
- Contact form submissions: Kept as long as necessary to handle your request and for a reasonable archiving period, unless deletion is requested earlier or legal requirements apply.
- Analytics data: Stored according to the Google Analytics retention settings configured.
8. Your rights
You have the right to access, rectify, erase, restrict processing, object, data portability (where applicable), and withdraw consent at any time.
To exercise your rights, contact: [email protected]
9. Security
We take reasonable technical and organizational measures to protect personal data. However, no system can guarantee absolute security.
10. Complaints
If you believe your rights are infringed, you may lodge a complaint with the competent data protection authority.
11. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised accordingly.